Terms of Service

These Terms apply to your use of Flowop, a service operated by GDF Design Inc., a British Columbia corporation based in Vancouver, Canada ("Flowop", "we", "our", "us"). They form a contract between you and us. Please read them carefully.

If you don't agree to these Terms, don't use Flowop.

1. Acceptance and age

By creating an account, signing in, or using Flowop in any other way, you agree to these Terms and our Privacy Policy. When you sign up, we ask you to confirm acceptance by checking a box; that record is kept as proof of agreement.

You must be at least 13 years old (16 if you are in the European Economic Area or the United Kingdom) to use Flowop. If you use Flowop on behalf of a company, school, or other organization, you confirm that you have authority to agree to these Terms on its behalf.

2. What Flowop is

Flowop is a workspace where you can save URLs, organize them into pages and collections, annotate them, and share them with others. It has three pieces you may interact with:

• The web app at flowop.io, where you create and view your bookmarks, pages, and annotations.
• The browser extension (published in the Chrome Web Store) that lets you save URLs from any page and add quick notes.
• The preview surface, which renders saved URLs inside an iframe under flowop.io. The iframe goes through a server-side proxy that requests the original URL on your behalf so we can show it to you and your collaborators.

The preview is a read-only review tool, not a way to interact with the original site. Section 4.2 explains what that means in practice.

3. Your account

You're responsible for keeping your account credentials safe and for activity under your account. Tell us right away at support@flowop.io if you suspect your account has been compromised.

You agree not to share your account with anyone else and not to use anyone else's account.

We may suspend or terminate accounts that violate these Terms or applicable law. We may also suspend access to specific features (or specific URLs) if we receive a credible legal complaint, copyright notice, or abuse report.

4. Acceptable use

You agree not to use Flowop to:

1. Break the law. This includes laws in your country, in Canada, and in the country where you're using the service.
2. Save or share child sexual abuse material (CSAM). Where required by law, we report CSAM to the relevant authorities (in the United States, this means a NCMEC CyberTipline report under 18 U.S.C. § 2258A).
3. Save or share content promoting violence, terrorism, or hate against people based on protected characteristics.
4. Save or share adult sexual content. Flowop is not an adult-content platform. We block adult-content domains at save time using a maintained domain list; bypassing or attempting to bypass that list is a violation.
5. Save or share material that infringes someone else's copyright, trademark, or other intellectual-property rights.
6. Use Flowop for phishing, fraud, malware distribution, or any kind of credential harvesting.
7. Probe, scan, or test the security of Flowop without our prior written consent. This includes attempting to bypass the iframe sandbox, the proxy's content-blocking measures, or any access controls.
8. Scrape or extract data from Flowop in bulk without our prior written consent. The web app and the browser extension are intended for human use; using them as a bulk-data source is a violation.
9. Resell or sublicense access to Flowop or build a competing product on top of our internal APIs.
10. Harass, threaten, or harm anyone, or to send unsolicited messages to our other users.

We use technical measures (a maintained list of blocked domains, sandboxed iframes, in-page form interception) to enforce some of these rules at the URL level. These measures are best-effort. They do not catch every case, and the fact that a URL was saved does not mean Flowop has approved it. You are solely responsible for the URLs you save and share.

If we believe your account is being used in violation of this section, we may remove specific content, suspend your access, or terminate your account, with or without prior notice. For repeated or egregious violations, we may also report the activity to law enforcement.

4.1 Reporting abuse

If you believe content shared via Flowop violates these Terms or your rights, contact support@flowop.io. For copyright takedown notices, see Section 11.

4.2 The iframe preview is a read-only review tool

When you or someone else views a saved URL inside Flowop's preview, what you're looking at is a sandboxed copy of the page that we fetched on your behalf and rendered inside flowop.io. The preview is for reading, annotating, and discussing, not for interacting with the original site.

By using Flowop's preview, you agree:

• Not to enter passwords, payment information, personal identification numbers, social-security or social-insurance numbers, or any other sensitive data inside the preview. The preview is not the right place for that.
• Not to attempt to complete transactions inside the preview. Forms, cart actions, and checkout flows are intentionally blocked or fail silently inside the iframe by design.
• To use your own browser to interact with the original site when you need to. Every preview includes an "Open in browser" affordance.

If you choose to attempt to enter sensitive data or to complete a transaction inside the preview anyway, you do so at your own risk. We're not responsible for credential theft, fraud, payment failures, or data-breach claims that result from such use.

4.3 No payment-card processing inside the preview

Flowop does not process, store, or transmit payment-card data inside the preview. The preview's design — a sandboxed iframe without form-submission permission, with a domain blocklist that excludes financial-institution and payment-processor domains, and with a server-side proxy that strips cookies on the way out — means the preview is not a PCI-DSS environment.

We disclaim any obligation to comply with PCI-DSS. If you save a URL belonging to a bank or payment processor, Flowop will not preview it; instead the saved bookmark opens in your browser when clicked.

5. Third-party content

Flowop is built around URLs you (or your collaborators) choose to save. Those URLs point to third-party sites that we do not own, control, or endorse. We don't guarantee the content of any third-party site is accurate, available, safe, or unchanged from when you saved it. We don't endorse any saved site by virtue of it being inside someone's Flowop workspace.

Use of third-party sites is between you and the third-party site operator. If a third-party site has its own terms (including terms about being framed inside another service), those terms are between you, the third-party operator, and Flowop — Flowop will honor opt-out signals where the third-party publishes them.

6. Your content

You keep ownership of the content you put into Flowop — the URLs you save, your annotations, your notes, your comments, your screenshots, your collections, your workspace projects, and any files you upload.

You give Flowop a worldwide, non-exclusive, royalty-free license to host, display, and process that content only as needed to run the service for you. If you mark content as public (a public share link, a public collection), you also give that license to anyone with the link, only for the purpose of viewing the shared content. We do not use your content to train machine-learning models, and we do not sell or rent it to anyone.

If you delete your content or your account, the licenses you gave us above end with respect to the deleted content (subject to backup rotation; see the Privacy Policy).

7. Our content

Flowop's software, branding, design, and documentation are the intellectual property of GDF Design Inc. and our licensors. You may use Flowop for its intended purpose. You don't get any other rights — no rights to our trademarks, no rights to our source code, no rights to copy or redistribute Flowop itself.

8. Subscriptions and billing

Flowop has a free tier and one or more paid plans. Paid plans renew automatically at the end of each billing period until you cancel. You can cancel anytime from Settings; your plan stays active through the end of the period you've already paid for, and we don't refund the unused portion by default. Refunds outside that default are handled case-by-case at support@flowop.io.

Prices may change. We'll give you reasonable notice of any price increase, and the increase will take effect at the next billing cycle, not retroactively.

Payment is processed by Stripe. By providing a payment method, you authorize Stripe to charge it on Flowop's behalf. Flowop does not see or store your full card number; we receive only an opaque customer ID and your subscription's status from Stripe.

9. Termination

You can close your account anytime from Settings. We can suspend or terminate your account if you breach these Terms, if a credible legal complaint requires it, or if we discontinue the service.

When your account ends, your access ends, and we delete your content from active systems within 30 days. Backups follow their own rotation; see the Privacy Policy for the full retention schedule.

10. Disclaimers and limits

Flowop is provided "as is" and "as available." To the maximum extent allowed by law, we disclaim all warranties — express, implied, or statutory — including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise that Flowop will be uninterrupted, error-free, or that any URL you save will remain available.

To the maximum extent allowed by law, our total aggregate liability to you for any claim arising out of or relating to these Terms or your use of Flowop is limited to the greater of (a) the amount you paid Flowop in the 12 months before the claim arose, or (b) CAD $50. We're not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

These limits apply even if a remedy fails of its essential purpose, and even if we've been advised of the possibility of such damages.

Some jurisdictions don't allow the exclusion of certain warranties or limits on liability — in those jurisdictions, the limits above apply only to the maximum extent the law allows.

11. Copyright takedowns

If you believe content accessible through Flowop infringes your copyright, send a takedown notice to support@flowop.io. Include:

• Your contact information.
• A description of the copyrighted work.
• The URL of the page or share link where the infringing content appears.
• A statement, made under penalty of perjury, that you have a good-faith belief the use is unauthorized and that the information in your notice is accurate.

We'll review the notice and, where appropriate, disable preview access to the URL across all Flowop accounts. We'll send a copy of the notice to the affected user. If you receive a takedown notice in respect of content you saved, you may submit a counter-notice under U.S. copyright law procedures.

(A designated DMCA agent will be registered with the U.S. Copyright Office under 17 U.S.C. § 512(c) before public launch.)

12. Changes to these Terms

We may update these Terms from time to time. If a change is material — for example, a change to acceptable use, governing law, or your rights — we'll post the updated Terms at flowop.io/terms, update the "Last updated" date, and notify active account holders by email at least 30 days before the change takes effect. During the 30-day window, you can review the changes and stop using the service if you don't agree.

For material changes, we'll also ask you to re-confirm acceptance the next time you sign in. If you don't accept, you can use that opportunity to export your data and close your account.

For non-material changes (typo fixes, formatting improvements), continued use after the change means you accept the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The parties agree that any dispute arising out of or relating to these Terms or your use of Flowop will be brought in the courts of British Columbia, Canada, with venue in Vancouver, BC, and consent to the exclusive jurisdiction of those courts.

If you live in a jurisdiction whose consumer-protection law gives you the right to bring disputes in your local courts, that law takes precedence over the previous paragraph to the extent required.

14. Contact

Questions about these Terms, reports of abuse, copyright takedowns, privacy requests, and security reports all reach us at support@flowop.io. As Flowop scales, we'll introduce role-specific aliases (abuse, dmca, privacy, security) to route inquiries faster; until then, one address is the simplest way to make sure your message lands with someone who can act on it.

GDF Design Inc.
[mailing address — available on request via support@flowop.io]
Vancouver, British Columbia, Canada